With respect top cost of quality, which of the following individuals suggested that 85% of the cost of quality is a management problem?
A. Crosby
B. Juran
C. Deming
D. Ishikawa
With respect top cost of quality, which of the following individuals suggested that 85% of the cost of quality is a management problem?
A. Crosby
B. Juran
C. Deming
D. Ishikawa