You are the project manger at a leading manufacturer of consumer electronics, personal computers and peripherals. Unfortunately, your company is facing a rapidly maturing market characterized by consolidation and commoditization. Hence you have been assigned a project to drive growth and profit by integrating an online CRM (costumer relationship management) solution. Industry benchmarks suggest the CRM solution should generate $100-$300M in bottom the benefits.
As the project comes to an end, you’ve determined that the CPI is 1.2 and SPI is 1.1. In addition, you’ve determined that the project team has added six reporting capabilities and functionalities that were overlooked in the project management plan. Upper management is very satisfied with the results of your project. Which of the following BEST describes the project’s success?
A. The project was a definite success since the project was under budget and ahead of schedule
B. The project was unsuccessful since it was gold plated
C. The project was unsuccessful since the project was over project
D. The project was definite success since the stakeholders were satisfied with the project results
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